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Gemini and AI Mode can attach a Buy button only for select UCP merchants. The US, Canada, and Australia are the documented markets. Your Merchant Center feed is the part you can fix this week.
Adobe Commerce still has no AgentCore connector. Use an integration's OAuth credentials against /rest/V1/, not a 4-hour admin password token. Reads first. Refunds stay with a person.
MCP is a tool pipe. The 2025-11-25 spec requires OAuth 2.1 and Protected Resource Metadata on HTTP. A local stdio server must not pretend that flow applies. Tool descriptions are not a permission boundary.
There is no native Shopify AgentCore connector. Pin Admin GraphQL, start with read scopes, and keep write_orders off. Browser-on support turns have run about 3× the platform spend.
Assemble the hold reason, aging, and promise-to-pay. Finance releases the order. The agent does not. The account-manager list still caps at 5 priorities — a hold is one of those 5, not a button.
Tell the shopper whether the order is in the return window and offer an exchange first. Do not buy the label and do not call createRefund. Where-is-my-order is about 18% of tickets; this is the next slice, not a second cashier.
Count sessions, handoffs, writes denied, and one wrong answer. At 50,000 sessions the published AgentCore silhouette is about $791 a month — a bill to plan, not money saved. We are not publishing a containment rate.
Run ten real lookups and three must-escalate cases before anyone outside the team sees the agent. Under 16 out of 30 on readiness, do not add a write. We are not publishing a pass rate from a client store.
Quote the customer's contract price, or say you cannot. A $5,000 auto-issue figure in the field guide is a placeholder, not your cap. A person still sends the quote. The public catalog is not the contract.
Ask for a risk brief, not a purchase order. A sample SKU at 5 days of cover is a fixture, not a client result. A buyer still sends the PO. Auto-send is an unattended purchaser.
A chatbot searches help articles. An agent uses tools and can be stopped. Relabeling search as an agent is how Browser-hot pilots hit ~3× Runtime-shaped spend.
Take the lookup work off the queue. Where-is-my-order is about 18% of tickets. Refunds stay with a person. We are not publishing a tickets-down percentage.